Refund policy
DELIVERY GUIDE
NORMAL DELIVERY TIMES
For normal shipping times, here is our quick reference delivery guide. Please note that we do not dispatch orders on weekends.
Until further notice we do not ship to Italy or Belgium. For those customers please buy our socks from Amazon DE.
| Speed (Business Days) | Price | Free Delivery | |
| Mainland UK Standard |
4-6 | £3.99 | Orders over £40 |
| Mainland UK Express |
2-4 | £5.99 |
|
| Non-mainland UK Standard |
3-10 | £3.99 | Orders over £40 |
| European Union Standard |
10-15 | £8.99 |
|
| USA and Canada Standard |
10-15 |
|
|
| Rest Of The World Standard |
10-15 | £12.99 | Orders over £40 |
RETURNS POLICY AND REFUNDS
If for whatever reason you are not 100% satisfied with your purchase and would like to return your order, we will refund the full value of any products provided the conditions below are met:
1) You are able to return the products in question to us within 28 days of receipt of your order.
2) Your items are returned to us in a resalable condition. This means unworn, in the same condition you received them and with any labels and packaging intact.
In case any of the items you purchased are faulty, please contact us and we will be happy to resolve the situation for you.
Please note that we are currently unable to offer an international freepost returns label, so, unfortunately, we cannot cover the cost of postage, either of your original order or the return.
If you have any further questions please do not hesitate to contact us at hello@nordicsockcompany.com.